Last updated: 06/23/2021
Austral Expeditions LLC, DBA Ecuador Unlimited, informs you of policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for and improving our customer service and website performance. By using the Site, you agree to the collection and use of information in accordance with this policy. We DO NOT sell personal information to any third parties.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal identifiable information may include, but is not limited to your name, email address, location.
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this information in order to understand our client demographic better.
We will only use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that you have previously authorized us to do so.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Ecuador Unlimited is the only dedicated Galapagos Islands travel agency Accredited with the Better Business Bureau. In doing so we are dedicated to the 8 Guiding Principles of a BBB Accredited Business.
Another unique feature of our agency is that we carry Travel Agent specific Liability Insurance through Berkshire Hathaway. This protects both our clients and ourselves in the event any errors are made by the agency.
Respect for the natural environment
Promotion of Education & Cultural Respect
Sustainability & Local Support
Avoidance of Over-Visited Locations
We do our part to avoid areas that are over-visited and under-managed on our trips. This contributes to a more sustainable service that benefits the environment and our clients.
Support for Ecosystems
Our staff builds awareness and appreciation for the preservation of the ecosystems we visit. Each trip is designed in a way that is both enjoyable but also brings awareness to our impact on the environment.
We are only as good as our cumulative team strength, which is why we all participate in continual training and have access to information about the health of the environment and local eco-projects.
Through donations, sponsorships, and awareness programs, we support the conservation of our tour visit areas. Each client indirectly supports our contributions when they book a tour or trip with us. A percentage of all revenue goes to support these larger efforts and programs.
We work with individuals, organizations, and local communities to ensure we develop sustainable tourism projects that support local economies. Our mission is to do this to reduce our environmental and cultural impact on local regions.